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Information Сom

Information Сom

information.com
What is your customer experience with Information Сom?

Information Сom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Information Сom has a 2.3 star rating from 19 reviews; consumers are mostly dissatisfied, though 100% would likely recommend the company to a friend or colleague.

Key Takeaways for Future Customers

  • Check recent Information Сom reviews before subscribing to avoid unexpected charges.
  • Expect issues with subscriptions and membership cancellation; document all communications.
  • Be prepared to pursue refunds and monitor billing closely.

Negative Feedback / Risk Areas

  • Repeated reports of unauthorized billing and hidden fees.
  • Poor customer service response and trouble cancelling subscriptions.
  • Privacy and data security concerns and difficulty obtaining refunds.

Positive Feedback

Occasional praise for specific representatives who resolved fraud or billing issues quickly and a few users reported successful refunds after follow-up.

View full overview ›

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Show reviews that mention
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Anonymous
map-marker Dallas, Texas

Cancel and refund

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I talked to a Ai robot who could not help. Nothing was settled.

Wanted my so called subscription cancelled.

Nothing happened. Ai robot could not help.

User's recommendation: Not sure as my problem has not been settled yet!!

View full review
Brandi H Eij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To get refund

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I couldn't get ahold of them and they keep taking money from me I have had it it's not fair for them to act like they can't hear you on. Call

Loss:
$33
Cons:
  • All

Preferred solution: Full refund

View full review
Aricka M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Billed for services

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Billed for services i requested canceled... tried to call, a couole times, nothing on other end. Requesting again cancel and refund

Loss:
$50
Pros:
  • No clue didnt use it
Cons:
  • Charging for services not used no contact info

Preferred solution: Full refund

View full review
Janet C Bdj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntsville, Alabama

Unauthorized charge

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AI Highlights
  • - Unrecognized charge on my account; I contacted them.
  • - I was asked to pay $5 and fill out a form to get expert help; they said it is refundable.

I noticed a charge on my account this morning that I did not recognize. I contacted the company and after explaining the situation, I was asked to pay five dollars and fill out a form to get further help from an expert.

I was told it was refundable. I did not feel good about that at all.

All I am asking for is a refund. Now I have to cancel my credit card

View full review
Marietta B Cur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middletown, New York

Refund and cancellation

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AI Highlights
  • - I never signed up.
  • - I was cut off and never used the telephone.
  • - I want a refund now.
  • - I would not use anything with the word pissed.

Useless. I never signed up for it.

They kept cutting me off on the line and I never used the telephone. Plus, I would never use anything with the language 'pissed' consumer. You need a thesaurus to explore other word choices.

I would like my refund now! Thank you.

Loss:
$35
Cons:
  • Everything from name to customer service
  • Cut me off

Preferred solution: Full refund

User's recommendation: Don't use this. Now I am really annoyed.

View full review
Patrick R Pme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Honolulu, Hawaii

I feel that had Information.com had been honest, I’d have wasted much less time.

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AI Highlights
  • - Information.com claimed free service, but nothing was free.
  • - I expected a free obituary search; options may require payment.

Im just trying to find an a particular obituary or information on a particular death. Many sponsored sites to choose from and though Id start there, for ease of site navigation.

Information.com made it very clear, that their service is free. Im not sheltered, or ignorant, obviously a business is there to generate a profit, providing financial gain and hopefully some security for the business principles and their employees. What I expected, was an obit search for free, and probably not a particularly complete one (when fre, one needs be satisfied with what is given) and then have the feed bag if all the other info Im potentially missing out on, but can obtain, in shear moments, for some nominally low and probably reasonable sum. Which, with a curiosity peaked by the free part, had I got it, I may have purchased.

Im laying in a hospital bed, for a few days. What else is there to do, but read reports? But nothing, not one thing was free. Am I to trust, information as being accurate, true complete and concise, if the company that is providing the data has zero interest in even having a corporate image of integrity?

Odds are, Id have clicked on and used information.com, and paid, without the initial subterfuge. Now, I need waste my time alerting other potential users, and use my time obtaining what I need through other channels.

My guess is that all there sites are run by the same entity, sort of like a Vital Statistics *** Hub. Back to navigating the government state and count sitessigh

Preferred solution: Word out to others

User's recommendation: Save time and money, learn to use the state and county vital statistics sites

View full review
Jeffrey w Ppn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Misleading adds

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Hidden subscription and was charged $59.00 for 99-cent trial, very misleading, sneaky, and hidden fees.

Loss:
$59
Cons:
  • Multiple

Preferred solution: Full refund

User's recommendation: Don't give them any your information period.

View full review
RICARDO H Apw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

Unknown charges - Transaction # - 80091

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AI Highlights
  • - A 7-day trial charged fees not requested to stop.
  • - Withdrawal stopped; refunds promised for all charges; a confirmation number exists.

I, or someone, used a 7-day trial (I think), and the company claims that he/she/they never requested to stop or withdraw. Since I knew nothing about this transaction until I noticed it while reviewing my bank account transactions, the company was willing to stop and withdraw, and then agreed to refund all charges.

I have a confirmation number but cannot confirm they followed through for another 1-5 days.

So I have promises to correct but cannot confirm their follow-through for another 5 days. Hopefully, they will follow through with their promised corrections.

User's recommendation: Please check every transaction in your monthly bank account.

View full review
Anonymous
map-marker Austin, Texas

Overcharged

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Stop overcharging people dont use the company charged me for a service that was supposed to be a 5 day trial for I.oo$

View full review
Randall S Eor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saltillo, Mississippi

Charging my card when I canceled the future payment from a trial period

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AI Highlights
  • - Started a $0.99 7-day trial and canceled after it gave wrong info.
  • - Charged on a virtual card after cancellation; virtual cards can't be locked.

I started the 7-day trial for $0.99. I immediately canceled the service when it failed to give correct information.

And they still charged my virtual credit card on file even though you can't lock your virtual credit card. I received emails saying it was all canceled and I still got charged once I unlocked my card 5 days later to make an in-store purchase with my actual physical credit card.

Wish I could send screenshots, but unfortunately, that's not an option. ???

Loss:
$33

Preferred solution: Full refund

User's recommendation: Absolutely dont sign up for this service. The info they provide is so misleading and outdated.

View full review
Armando S Dfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Paso, Texas

Application canselation

I'M TRYING TO CANCEL A SUBSCRIPTION , with I*INFORMATION and I"m being over charged , I don't know how tk cancel with them, if theresany bkody that can help meI' ll really appreciate it

Loss:
$150
Cons:
  • Kept on charging me whithout my concent
  • I had just unsubscribe an they were hard to be contacted

Preferred solution: Full refund

User's recommendation: Please don't try I*INFORMATION cause they're gona ripp you off

View full review
Janice J Dpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

I did not sign up for this subscription. I don't know how you got my bank card.

I need you to refund me my money.

You charged me 34 dollars and a dollar. Thank you for your help.

Loss:
$3500

Preferred solution: Full refund

View full review
Jen S Cca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stoughton, Wisconsin

Unhappy

AI Highlights
  • - A 99 cent price appeared while I searched for information on someone.
  • - I got a bank fraud alert for $35 and $16; must wait until Monday.

I was looking for information on someone and it said 99 cents so I'm like okay I can handle that. Next thing I know I'm getting a bank fraud alert on my phone for $35 and an additional $16 and it said nothing of that kind otherwise I would not have done this.

I sent an email just a few moments ago and I know it won't get to them until Monday so therefore they need to do better advertisements to see how much it really cost. So now I have to wait until Monday to get results.

Loss:
$51

Preferred solution: Full refund

User's recommendation: Don't use this site?

View full review
Anonymous
map-marker Mccall, Idaho

I'm able to use

AI Highlights
  • - Canceled subscription but charged.
  • - Password reset page flips too quickly.
  • - Helpline advised emailing tech support before February 15.

I canceled my subscription 1-15-26 and was told I could use it until February 15th before cancelling.

Each time I tried to use the subscription it was charging me for use. I called helpline again and was told to reset my password.

Each time I attempted to change my password the page flipped too quickly to set up a search, not allowing me time to reset my password.

I called helpline yet again, and was told to send this email to technical support because she was unable to do it on her end.

Any help you can provide will be appreciated especially if it's before February 15th. Thank you for your help Heidi Bailey

View full review
Abyan Otc
map-marker Birmingham, Alabama

Trouble log in

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used this service last night. No login, but researched a name, and paid .99 cents.

now cannt locate results. I was goinv to cancdl afterca week of use.

HEIP

View full review
Marie W Hju
map-marker New Bern, North Carolina

Check status of account

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AI Highlights
  • - Duplicate charge of $35.13 on card ending 4650.
  • - Question regarding cancelation and refund.
  • - Only wanted one-time usage of product.
Updated by user Nov 18, 2025

Customer service representative was a pleasant, knowledgeable and patient women.

Original review Nov 17, 2025

Question regarding cancelation and refund for credit card ending with 4650. The amount of $35.13 was charged twice to my account.

Please advise. I only wanted an one time usage of your product nothing more.

Loss:
$70

Preferred solution: Both $35.13 charges refunded.

View full review

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